Tuesday, September 30, 2003

How fucking hard is it to order a graphic novel?
I think that comic shop owners in the North have some sort of deficiency when it comes to customer service. When I moved back to Fort St. John back in April, one of my first orders of business was to set up a box at Encore Books and ask for some trade paper backs. I found out a month ago that although I had made it *very* easy for them to order my stuff (I showed them the page on the order list, showed the specific company, et cetra) that they hadn't even made the effort to get my stuff. Shouldn't this be a priority for Encore Books? If they get my order, I'll be putting more than 200 dollars into their pocket. Since they're a business, one would think that making money would be a top priority, right? Unfortunately, it seems that isn't a problem that was isolated to Encore Books. I had the same problem when I lived in Grande Prairie. What makes it so tough to help a customer out? If they can't order my books, why can't they give me a phone call? They have my number on file.

Right now Encore Books has an opening for a part time position. I'm temted to take it, just so that I can insure that my books are ordered. Either that, or do re-consider my father's plans to open a comic shop in town. Surely it needs one where people actually take the time and effort to get your stuff.

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